Remote work implies that work activities are carried out almost exclusively through the use of computer equipment.
>> LEGGI GLI ARTICOLI DI LDP PER RIMANERE AGGIORNATO SULLE ULTIME NOVITÀ
It is precisely in relation to this context that workers are exposed to the risk of receiving an excessive amount of digital information that the brain must process and deal with. High exposure to these factors can lead to the emergence of technostress.
Technostress is defined as the discomfort caused by the inability to cope with new technologies in a healthy manner. Working in a context that requires us to use numerous different tools (smartphone, tablet, computer, office phone), each containing multiple applications, has created various advantages in terms of productivity. However, it can also become a potential source of harmful consequences for workers’ health. They may feel overwhelmed by communications and have a sense of being unable to manage their assigned tasks. This alternative form of stress seems to affect, in most cases, those who work in highly computerized environments characterized by a significant reduction or even a lack of personal relationships (remote work), as well as an excessive control of technology over their activities.
Other factors that can influence the occurrence of the condition include posture or work methods such as smart working, which relies heavily on technology as its main tool.
Exposure to technostress leads to the manifestation of various symptoms and effects at different levels, which can cause additional diseases and disorders. Recognizing these symptoms and effects allows employers, during the preliminary analysis of work-related stress indicators, to intervene and effectively counteract the phenomenon.
Workers who operate remotely for an extended period need sustainable strategies and suggestions to work from a distance and ensure that they can maintain the same level of quality in their work.
It is therefore important that:
- Workers are informed about possible risks.
- Work is properly planned.
- Workers have a suitable workspace and workstation, even at home.
- Workers stay in contact with colleagues and the team.
- Daily breaks are taken.
Therefore, the employer must ensure that workers who carry out their work remotely using technological tools are not subjected to excessive work stress or exposed to the risk of burnout. They should not assign excessive workloads, assess the assigned projects and respective deadlines, and ensure compatibility with workers’ right to disconnect.
